Retail complaint

  • General information

    1. If you made your purchase at a point of sale other than Konsport Majewscy spółka jawna, the complaint should be directed to the point where the product was purchased.
    2. The basis for a correctly completed form is proof of purchase.
    3. The Seller will respond to the Customer's complaint within 14 calendar days from the date of its receipt.
    4. Each complaint should concern one product.
    5. In the case of reports regarding obvious defects of the Goods, it will be necessary to attach photographic documentation.
  • * required field, to be confirmed before proceeding to the form.
    * providing data is voluntary, but necessary to process the complaint. Lack of consent means that the complaint will not be processed.

  • GDPR

    The administrator of personal data is the company KONSPORT Mieczysław Majewski with its registered office at ul. Jana Kilińskiego 75, 95-083 Lutomiersk. Your personal data will be processed for the purpose of handling and processing complaints based on the granted consent. The data will be transferred to entities cooperating with the Data Administrator in the scope of complaint repairs, processing data based on a personal data processing agreement. You have the right to access your data and to rectify, delete or limit its processing or to object, as well as the right to transfer data. Questions regarding data processing can be sent to the e-mail address: biuro@konsport.com.pl

en_GB